• anniesoos

    (@anniesoos)


    Hi, i was working on a page, using the built-in queries. On Tuesday, everything worked fine. Meanwhile, the WordPress was updated to version 5.6.2.
    Now it is not working at all. Could it be the problem? Can i fix it somehow? Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • dinel2016

    (@dinel2016)

    Hi,

    I am using WordPress 5.6.2 and WP Mendeley without any problem. A couple of days ago I used customised CSL and experimented with different interesting ways to display the references + abstracts without experiencing problems (If I am allowed, I will post a link here when I finish writing the post ?? … shameless self-advertising ?? ).

    From my experience usually the problem is at the mendeley end. Did you try refreshing the token? Try to clear the cache and refresh the page.

    A good way to check whether the token is still valid is to request the collection IDs in the settings. If that does not work, it’s very likely that there is a problem with the token.

    For my website I have the “Never refresh” option selected because in this way I choose when the list needs to be updated. It also prevents cases where suddenly the page is empty, like in your case, but without a clear reason.

    I hope it helps. If it does not, the next step is to enable debugging in WordPress and see whether the errors you see are meaningful.

    Constantin

    Thread Starter anniesoos

    (@anniesoos)

    Hello, i am extremely grateful, thanks, good to know, and i check it immediately. yes – i would definitely check that page. I will try to find it, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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