WordPress website stuck on default template

Try deactivating all of your plugins to explore whether any could be responsible. This is a common issue with caching plugins for example.

Thanks Andrew. I’ve tried that already would deleting them and reinstalling them help?

It’s not necessary to delete and reinstall them, as it might be intended behaviour of a plugin rather than a bug.

Is there anything else I can try?

You could quickly and temporarily switch to one of the default themes (Twenty Sixteen for example) and try using a new template there. If changing templates work on the default theme then it indicates there is an issue with the theme you are using.

I’ve also tried doing that but it seems to be stuck on the template. It won’t switch to any others.

Could you deactivate your plugins again and let us know when you’ve done that? I want to see your website still shows your plugins being active even when they’re not.

Thanks Andrew – all deactivated.

Yes, your website shows this plugin is still active: https://www.ads-software.com/plugins/bwp-minify/

Can you double-check the settings of that plugin and see if you have an option to purge its ‘cache’?

Hi Andrew, I’ve activated it and found the following settings regarding the cache:

Plugin Functionality

Minify JS files automatically?
you can still use bwp_minify() helper function if you disable this.
Minify CSS files automatically?
you can still use bwp_minify() helper function if you disable this.
Minify bloginfo() stylesheets?
enable this for themes that use bloginfo() to print the main stylesheet (i.e. style.css). If you want to minify style.css with the rest of your css files, you must enqueue it.
Leave external files at their original positions?
enable this to improve compatibility with plugins/themes that print external JS/CSS files directly, for e.g. Simple Google Maps Short Code plugin or Avada theme.
URL path to Minify library (relative to domain root)

Leave empty to use default value, which is /wp-content/plugins/bwp-minify/min/.
Please read here to know how to properly modify this.
One minify string will contain

10
file(s) at most.
For cache buster, use
→ /min/?f=file.js&ver=
4.8.7
.
Note: Whenever a new cache buster is used, you are telling browsers to refresh cached JS and CSS files. This is particularly useful when source files have been changed, use this feature wisely.
Minify Library Settings

These options will let you control how the actual Minify library works.
WordPress document root

Leave empty to use $_SERVER[‘DOCUMENT_ROOT’], which is /home/wivestales/public_html. This is only used when it is not empty and your WordPress does live under it.
If you believe the auto-detected document root is wrong, make sure you set it to the correct directory with NO trailing slash.
This setting is very important as it makes sure that Minify can correctly locate your JS, CSS files. More info can be found here.
Cache directory

Expect a full path to a publicly accessible directory (i.e. can be served under your document root).
Leave empty to use default value, which is /home/wivestales/public_html/wp-content/plugins/bwp-minify/cache/.
Cache directory must be writable (i.e. CHMOD to 755 or 777). More details can be found here.
Cache age

30
—
Enable bubble CSS import?
move all @import rules in CSS files to the top. More info here.
Enable cache file locking?
disable this if filesystem is NFS.
Enable debugging?
only enable this when minification does not work as expected. More info here.

I’ve read the above and I don’t think any of those are directly related to your issue. Would you be able to create a topic on that plugin’s support section to see if anyone knows which option you need to use? https://www.ads-software.com/support/plugin/bwp-minify#new-post

Outline the issue you’re facing; how you’ve discovered the plugin remains active on your website after deactivating it; and then provide a link back to this thread as context.

Hope that helps.