• Resolved helmutheiligenmann

    (@helmutheiligenmann)


    When clicking on the payment tab in WP- Dashboard – Payments, I get the error message:

    “Oops, something went wrong”

    System report:

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    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @helmutheiligenmann,

    Thank you for reaching out.

    I understand you’re experiencing an error when trying to access the Payment tab in your WP-Dashboard. The error “Oops, something went wrong” is quite general, so it could be due to a number of reasons.

    A common cause could be a plugin conflict. I would first recommend clearing your browser cache, then creating a full site backup.

    Next, please try deactivating all other plugins except WooCommerce and see if the issue persists. If it resolves, reactivate the other plugins one by one until you find the one causing the conflict.

    If this doesn’t resolve the issue, it could be a problem with your theme. Try switching to a default WordPress theme like Twenty Twenty-Four and check if the problem persists.

    Let us know how it goes.

Viewing 1 replies (of 1 total)
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