WordPress.com Followers Count Incorrect

You can migrate your subscribers following the instructions here: https://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/

– For further help, please visit the wordpress.com support Forum: https://en.forums.wordpress.com/

This isn’t a migration issue, this is a count issue. I never had a wordpress.com site. People are subscribing that way and the count is wrong. Thanks though.

I never had a wordpress.com site. People are subscribing that

okay.

have WordPress.com followers,

little confusing.

This is because you can subscribe to a www.ads-software.com site using wordpress.com. I just need to figure out the count issue. Here is a similar post, but I cannot clear the cache myself. Could someone who can clear the cache help me?

https://www.ads-software.com/support/topic/wordpresscom-followers-count-incorrect?replies=8

Ah, you’re using Jetpack Subscriptions.

Are these “new subscribers” appearing in the Users section of your blog’s Dashboard? If not, how are you being alerted about them?

No, they are under the site stats section in Jetpack. Sorry, should have mentioned this was through Jetpack in my first post. It also now appears the list isn’t complete. I have friends who follow me this way and they no longer appear on the list. It seems to be stuck with showing 19 WordPress.com followers. One friend has confirmed he did not unfollow, so I know that it is wrong.

Ok, that’s going to require some digging on Jetpack’s end, so I recommend contacting them at https://jetpack.me/contact-support/

Yes, after doing some more forum searching, I decided that was the best thing to do. Thanks!

You’re welcome!