• Hi all.
    my wordpress.com stats (updated to the recent – 1.3.7) stopped working suddenly. It didn’t show any stats on the dashboard and on it’s plugin page.
    I deactivated it and activated again and since then – it keeps asking for my API key – and not accepting it.
    does anyone else also experiencing the same issue?

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thanks!!!
    The theme I had switched to did not have the
    <?php wp_footer(); ?>
    in it.

    I added it and we are off!!!!!

    ??

    OK, so I checked and the plugin was activated, with the API key set up, etc. But, just for kicks, I de-activated it and then re-activated it, entered the key, & it works again, showing stats back about a month.

    This is how it went the last time, too, just un-doing & re-doing it, and then it would work for a while. So, I want to believe it’s fixed, but I think there’s probably still something wrong.

    I don’t have a caching or re-direction plugin, by the way. Thanks for everyone’s help, I guess we’ll wait and see.

    -alqemi

    Update: a few hours later, not working again, stuck in the login loop like before.
    Bummer.

    -alqemi

    OK, so this is weird, I am getting it to work again (for now). Before, I would get the login loop- the login screen instead of my stats in the little window on my dashboard page, and then if I went to the stats dashboard, just the login prompt, and it wouldn’t take my login.

    I was trying to login with my username and password as the blog owner; that is, the login I use to get to my dashboard to begin with (my blog is self-hosted).

    I tried using my wordpress.com login info, the account I created to get the API key, and that worked just fine. I still see the login window in the dashboard area, but if I go to the stats page, I can log in & see my stats.

    So, apparently it wants your wordpress.com info, for the account created there and linked to the blog by the API. This makes sense *now* of course, but I didn’t see it before. Also, I am still a bit puzzled as to why it won’t just stay logged in, being intermittently logged in and out. I think if you could use the same username and password for both, it would keep working, but that wasn’t possible for me, the username I chose for my blog was already taken for wordpress.com.

    Anyway, maybe someone else is caught in the same loop & didn’t try this yet-
    -alqemi

    oops, that just posted twice.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    It didn’t occur to me that somebody would try to use their local username and password there. The whole point of the stats plugin is that your stats are associated with your wordpress.com account name and such.

    You can make it know who you are by going directly to https://wordpress.com/ , logging in there, and checking the “remember me” box.

    Have an odd problem: installed stats ONCE, but it shows up in the plugin section as being installed TWICE. Same version. No idea how that happened. I deleted the entire folder via FTP, made sure it wasn’t still appearing in the WP plugins section, and then re-installed.

    Came back as being installed twice.

    Thoughts, ideas?

    thanks

Viewing 7 replies - 16 through 22 (of 22 total)
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