• I used the plugin for about three months with no issues and good results. Until last week, I got an error on my dashboard. I had to pay a WO specialist only to find out the plugin was blocked. Here is the message:

    “Due to increased security policies, there are now themes and/or plugins that are not compatible with the Managed WordPress platform, and there are blacklisted folders where PHP files are not accessible to stop future malware from infecting websites hosted on this platform. Unfortunately, this change is permanent, and there is no way around it.”

    It is a shame this is a great plugin. I would have given it 5 stars.

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  • Plugin Support ayushidubey

    (@ayushidubey)

    Hey @cliffbusiness4466

    We’d be happy to help! I wanted to share that the plugin is not blocked; the service-worker file that was throwing the error can be easily moved to another folder, and it should help you use the plugin as expected.

    It seems that you are using the paid version of PushEngage. If you have an active subscription with us, could you please submit a support ticket through the PushEngage contact us page and submit a ticket when you have a chance?

    From there, our support team will be able to take a closer look at your request.
    Thanks!?

Viewing 1 replies (of 1 total)
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