Worked for a while. Bad support.

  • Plugin stopped working all of the sudden. I looked through the FAQ to try and solve my issue. When I couldn’t find an answer, I contacted support. Contacted support through the website. They told me to contact support through the plug-in. It’s been over a week and I haven’t heard back from them. Not happy with the money I spent on this plugin and the lack of service I’ve received.

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  • Plugin Author Sajid Javed

    (@sjaved)

    Hi @mbitz72

    I appologize to hear that the results didn’t meet your requirements and it stopped working for a while.

    It appears that you are mentioning the issue with the Instagram feed, which experienced temporary disruptions due to changes in the FB API. We promptly addressed the problem and released an updated version with a solution.

    Kindly note that we encourage using the contact form within the plugin to reach out to us. This helps us understand your specific needs and provide more efficient assistance. Premium users can expect nearly immediate responses on weekdays.

    Nonetheless, I genuinely appreciate you taking the time to provide us with your valuable feedback. We are dedicated to ensuring the flawless functioning of our plugin and highly value input from our customers and users.

Viewing 1 replies (of 1 total)
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