Workflow

  • Resolved tjsherlock

    (@tjsherlock)


    9 years, 5 months ago

    I’m a bit confused about the workflow and the expected results of registering/paying for a class.

    I created a user called Student One with the role of student. I then signed on as that user to register for 1 class. I paid for this class with Paypal’s sandbox.

    The admin received an e-mail showing a new customer order.

    As Student One I would expect to be able to look at the ‘My Courses’ page to see the courses for Student One. It is a page created with the short code [ibedu_student_courses].

    Instead, all I see is the message “You are not registered for any course. Browse courses”.
    So, how does this page get updated to reflected the purchased classes? Is the admin supposed to somehow acknowledge receipt of payment? Or is it something else?

    Thanks,
    Tom

    https://www.ads-software.com/plugins/ibeducator/

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  • Thread Starter tjsherlock

    (@tjsherlock)

    Upon looking at the dashboard, I have discovered (and realized) that the Educator’s workflow flows into WooCommerce: The WooCommerce showed two orders on-hold.

    Clicking on those orders allowed me to change their status to ‘awaiting process’.
    Clicking on them again under the ‘awaiting process’ rubrique allowed me to mark them as complete, at which point they showed on the student’s ‘my courses’ page.

    Mystery solved!

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