Workflow is not saving (pro version)

I’m getting the same problem. Just downloaded the pro version yesterday and now I cant save any new workflows nor can I copy the test workflow to create my own. made sure to connect all the arrows and all the good stuff but still no luck.

In the meantime, I’ve installed the free version 1.07 so that I can have multiple workflows, and it’s working just fine.

I like to support developers for their work and effort. It’s a shame that the pro version isn’t working. Almost regretting the purchase…

Let me look into the issue. Is it possible to get access to any of your environments to debug the issue.

It will help resolve the issue asap.

If so, just send me your details over a support ticket via https://www.oasisworkflow.com/submit-a-query

Hi Nuggetsol,

Unfortunately the website is very much a live area, and our policy is not to provide access to anyone.

Having said that, what information would you like to know? We’re using php 5.4.27, mysql 5.5.36.

Try the following and see if it fixes the issue.

I haven’t been able to reproduce the issue yet, but looks like for some reason the array for the processes is empty.

On line 50 of includes/pages/workflow-create.php add the following array definition..

$fw_process = array(
‘assignment’ => ‘/wp-content/plugins/oasis-workflow-pro/img/assignment.gif’,
‘review’ => ‘/wp-content/plugins/oasis-workflow-pro/img/review.gif’,
‘publish’ => ‘/wp-content/plugins/oasis-workflow-pro/img/publish.gif’
);

See if it fixes the issue.

Let me know.

Also, let me know if you see any value for the ‘oasiswf_process’

Run the following query and let me know the results..

SELECT *
FROM wp_options
WHERE option_name = ‘oasiswf_process’

any updates? Let me know.

Very strange.

I had the free 1.0.7 version installed with 1 working workflow. I then removed the plugin via FTP, and uploaded the pro version.

In the pro version, it was showing the workflow as working. I was then able to add additional workflows, and everything worked. I removed all the workflows, then created one again, and it worked.

I then upgraded the pro version to the latest, and it’s still working.

So all is resolved and working as expected.

Prior to this, I did not have any version of Oasis workflow on the production site. So perhaps tables or options were not setup properly when installing the pro version from scratch?

In any event, it’s ok now – for me at least.

Good to know you are not experiencing this issue any more.

However, there are a couple of other users who are experiencing the same issue. Let me dig into this further and see why is the data in the ‘oasiswf_process’ not being recognized as an array.

I figured out the issue. The array definition for “oasiswf_process” is incorrect for some reason.

For example, the following represents the value of “oasiswf_process” as saved in the database.

a:3:{s:10:”assignment”;s:85:”https://localhost/wordpress39/wp-content/plugins/oasis-workflow-pro/img/assignment.gif”;s:6:”review”;s:81:”https://localhost/wordpress39/wp-content/plugins/oasis-workflow-pro/img/review.gif”;s:7:”publish”;s:82:”https://localhost/wordpress39/wp-content/plugins/oasis-workflow-pro/img/publish.gif”;}

If you observe it closely, s:85 represents “a string with 85 characters”. So the number of characters in the corresponding value (https://localhost/wordpress39/wp-content/plugins/oasis-workflow-pro/img/assignment.gif) should also match. If it doesn’t it errors out.

If you can fix the string count in your databases, it might fix the issue for you.

Let me know if it fixes the issue.

I’m still not sure why would such a thing happen ??

1. deactivated the pro version, uploaded and actiated the free version. then removed folder via FTP and reuploaded pro version and activated. Still no luck.

2. searched for oasis process in DB and doulbe checked string character amounts. also added the ‘-pro’ to each string value. no luck

just going to free version now to satisfy customer. would hope some more time can be spent on this issue and included in a update for the pro version. thanks for the help in advance!

@nuggetsol?

We then bought the pro version.

I’m getting the same problem. Just downloaded the pro version yesterday

You have to take support of your “pro” version to your site. These forums are not for supporting your commercial product.

https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

These forums are not for supporting your paid product. I am closing this topic and I suggest that your customers use the link you already provided.

https://www.oasisworkflow.com/submit-a-query