• Resolved janvipatel

    (@janvipatel)


    On this page links are working perfectly but showing broken with 403 forbidden in plugin and also in this site many more links displaying as broken which is working perfectly. If we make it not broken link then issue comes again and again. Can you Please help us to solve this issue.

    • This topic was modified 3 years, 9 months ago by janvipatel.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter janvipatel

    (@janvipatel)

    Can you please try to solve it as soon as possible. Thank you.

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @janvipatel

    Could you follow the below guide so that we could take a closer look at your case?

    Please send an email through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:

    – Mark to my attention: ATTN: Kris

    – Link back to this thread

    Kind Regards,
    Kris

    Thread Starter janvipatel

    (@janvipatel)

    Hi @wpmudevsupport13

    I have sent email to mentioned contact form. Can you please check.
    Thank you.

    Regards,
    Janvi

    Thread Starter janvipatel

    (@janvipatel)

    There are so many links in our website which is displaying as broken into the plugin. But when we click on that url of that page, it is working perfectly.
    I have done those broken link as unbroken to solve that issue. But after 1-2 days it made broken again. Some links displaying as 404 and some are displaying as 403 Forbidden.

    Here are some links which is working perfectly but displaying broken on the page which I linked that.
    https://tcntownhall4821.splashthat.com
    https://tcntownhall4121.splashthat.com/
    https://tcntownhalll22521.splashthat.com/

    Here is the page where link is mentioned https://corpsnetwork.org/resources/town-halls/
    Can you please help me to give solution to solve this issue permanently.
    Thank you

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @janvipatel

    Sorry for the delay here.

    Thank you for the links.

    We did a closer look on those links and the issue is the links does load a 200 ( ok ) status when we access them but when we do a cURL request to get the headers it returns the 403:

    $ curl -IL https://tcntownhalll22521.splashthat.com/
    HTTP/1.1 403 Forbidden
    Connection: keep-alive
    Content-Length: 463
    Server: DataDome
    X-DataDome: protected
    Content-Type: text/html;charset=utf-8
    Charset: utf-8
    Cache-Control: max-age=0, private, no-cache, no-store, must-revalidate

    I am afraid it is the status that the URL will return to the plugin and the plugin will report, in case it is a false positive you can ignore or bypass the links from splashthat in WordPress > Settings > Link Checker > Which link to checker.

    Let us know if you have any further question.
    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @janvipatel

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 6 replies - 1 through 6 (of 6 total)
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