• (@educationguideonline)


    Hi,
    This plugin is not working on all images of a same product page. Is it pro feature or a bug???

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    Hello,

    the free version of the plugin should work well on all the images for one product, but only with the default WooCommerce gallery. If you’re using a plugin that replaces the default WooCommerce gallery, or the theme replaces it, then we cannot guarantee that the free version will work with it.

    Of course it could also be a bug, it’s hard to say only from a description. If you give me a link to your website, I could have a look at it and give you more details.

    Thread Starter

    (@educationguideonline)

    After setting Woocommerce default gallery the thmbnail becomes larger and same size of main image

    https://fariocity.com/products/women/women-jewellery/silver-small-jhumki-with-stones-made-in-junk-jwellery/

    Plugin Author Diana Burduja

    (@diana_burduja)

    And if you deactivate the WP Image Zoom plugin the gallery thumbnails get to their normal size?

    Thread Starter

    (@educationguideonline)

    Yes after deactivating it is working normally. You can see it now.

    Plugin Author Diana Burduja

    (@diana_burduja)

    It took me a long time to find out that you’re using the Flatsome theme …

    Would you please uninstall the image zoom plugin and re-install it from here? Let me know if this solves your issue.

    Thread Starter

    (@educationguideonline)

    No, it does not work! Same issue exists…

    Plugin Author Diana Burduja

    (@diana_burduja)

    You’re using a child theme, right? Would you please switch to the parent theme and see if the issue is still there?

    Thread Starter

    (@educationguideonline)

    Yes I am using Child Theme. But problem still happening on parent theme.

    Plugin Author Diana Burduja

    (@diana_burduja)

    It seems to be something specific for your website configuration. You can try creating a test website with the zoom, WooCommerce and the theme. Then add slowly the plugins and the configurations from the current website until you see the gallery breaking. Just from seeing the frontend I cannot guess what is breaking the gallery.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Working only on Featured image’ is closed to new replies.