Works about half the time

  • I just used it to transfer 7 sites. It works about half the time. The other half, it’s unclear. It freezes and never finishes. Then support says it’s finished but the logs show it’s froze and everyone is left confused. So I don’t know where we are at with this migration but it certainly hasn’t been as “easy” as they say this plugin is. I’d say if you have over 1,000 files, you’re going to have a bad time with this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Pavel Dosev

    (@pdosev)

    Hello @joshmacd,

    We are sorry to hear about the issues you experienced. It’s possible that the problem stems from a plugin conflict or a restriction on the destination server.

    If you would like us to investigate this further, please submit a Helpdesk ticket through your SiteGround Client Area, and we will check it further.

    Thread Starter joshmacd

    (@joshmacd)

    The irony is that all plugins are disabled. I’m using multiple servers, of different OS and type. Some are shared hosts, while others are on Digital Ocean. One thing is consistent though, is the plugin does not finish 90% of time.

    Support has basically said “it looks like it migrated, but please spend the remainder of your day browsing through your files and database to make sure everything is there, good luck”

    If this continues to happen, I’ll be looking at moving to RunCloud.

    “Transfer started. Creating archives of files…” for the past hour, and many hours to come, like usual.

    Yep, you have it right, I have had the same issues you have. Sometimes works, but for sites with a lot of images or files, not.

Viewing 3 replies - 1 through 3 (of 3 total)
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