Hello Pajama,
You received your answer in the premium ticketing system 2 hours before you claim here that you haven’t received support. (Under reference number : MSW-990-36505 )
I am going to paste the answer here:
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This issue is not related to WPL. There is an issue related to your theme. It is a js conflict which is created some problems in your website.
Please deactivate your current theme and select one of default WordPress themes and as you can see WPL will work fine then.
Please contact your theme developers and ask them to fix this issue on your website.
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Simply creating bad review for a plug-in because of a other theme’s issue, is unprofessional.