Works ok, but full of bugs

  • I’ve found a number of bugs within the paid version of the plugin. After trying to get support team to look at these issues and finding that they would take longer than a week to respond to my queries I decided to ask for a refund which fell within the 30 day period. However I am still waiting for my refund even though someone on the support team verified my purchase.

    I get the feeling they won’t give my money back. So if you do decide to buy this plugin, think twice.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Thank you for your review.

    I’m very sorry to learn about your issues. We have experienced some delays on the last two weeks due the holidays.

    Of course, if your decision is asking a refund, please update your ticket and we will take care of it ASAP.

    Thread Starter Delve

    (@singhwise)

    I have sent you multiple tickets for a refund request. I was approved a refund but never recieved it. You guys are absolutely terrible with your support tickets. If i could attached a screenshot of the support ticket you will see i’ve been waiting more than 2 months for my refund and a response, even AFTER Franco said he will give me my money back.

Viewing 2 replies - 1 through 2 (of 2 total)
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