Works on Form but Emails Wrong Entry

  • Resolved tlgwebmaster

    (@tlgwebmaster)


    4 years, 9 months ago

    I’m not able to supply a link because it’s our Intranet, but this plugin was working fine up to the last 2 recent updates. When someone selects a city, the address for that city displays correctly, but doesn’t email correctly. The data that emails is always the last group (address), no matter what is selected:

    [select* branch-select include_blank “Atlanta” “Houston” “Nashville”]

    [group atl]Office Address: [text* branch-office “One Glenlake Parkway NE, Suite 650 Atlanta, GA 30328”][/group]
    [group hou]Office Address: [text* branch-office “5718 Westheimer Rd., Ste. 1300 Houston, TX 77057”][/group]
    [group nash]Office Address: [text* branch-office “555 Marriott Drive, Suite 315 Nashville, TN 37214”][/group]

    I even deleted the group [group nash] and no matter what city I choose, the form always sends the last group information in the email.

    EMAIL SENT:
    Branch: Atlanta
    Office Address: 555 Marriott Drive, Suite 315 Nashville, TN 37214

    I selected “Atlanta” in the form. The address for Atlanta displayed. When the form submits, it sends the entry for the last group listed in the form development area which is [group nash] instead of [group atl] for Atlanta.

    The form always displays the correct address for the city chosen. What am I doing wrong or has something changed in the process of building this?

    • This topic was modified 4 years, 9 months ago by tlgwebmaster.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    you have multiple fields with the same name (branch-office). please check rule 1 in the sticky post on top of this forum.

    Thread Starter tlgwebmaster

    (@tlgwebmaster)

    Thank you Jules! You were correct. It worked before, and I was trying to prevent from adding all of those fields to the outgoing message, but that’s what I had to do. It works perfectly now, so thank you again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Works on Form but Emails Wrong Entry’ is closed to new replies.