Works only for logged in user.

  • Resolved stejus

    (@stejus)


    5 months ago

    Hi, We are using this form with the Contact form 7 plugin. Emails are being sent only if the user is logged into the WP admin panel. The email is not sent otherwise. Kindly help.

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @stejus,

    Thank you for reaching out! The WP Mail SMTP is designed to work whether your users are logged in or not. However, I have a couple of ideas on what might be causing this issue:

    1. Caching Plugin: If you have a caching plugin enabled, try turning it off temporarily and test the form again. Sometimes, the cache can prevent the form from processing correctly. If this resolves the issue, you may need to adjust the caching settings to exclude the form page.

    2. Form Configuration: Check the settings of the form itself. It may be set to only allow submissions from logged-in users.

    I hope these suggestions help you troubleshoot this issue further.

    Thanks!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.