Works with 2 sites. does not with 1

  • Resolved anandaxp

    (@anandaxp)


    9 months, 2 weeks ago

    Recently discovered that wordpress – with it’s themes generates a ton of garbage and duplicates. This plugin works wonderfully on 2 of my sites. 1 site (same server but PHP 8.1 ea) does not work. I tried changing PHP version to 7.4 as others, still does not work.

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  • Hi @anandaxp!

    Thanks for bringing your concerns to our attention and sorry for the inconvenience.

    We want you to know that we are currently looking into the issue you’ve reported. Our team is analyzing the situation to understand the root cause and to find the best possible solution.

    If there are any other issues or questions on your mind, please do not hesitate to reach out to our support and raise a ticket.

    Thank you for your patience and understanding.

    Hi @anandaxp!

    Hope you’re doing well.

    We’d like to let you know that we’ve released a new version of ThumbPress 4.2.4 resolving all previous issues.

    Could you please update the plugin to the latest version and check if the issue persists or not? Please let us know about it. Also, we’re counting this thread as resolved for a long time of inactivity.

    If you need any kind of assistance and have any queries, please don’t hesitate to reach out to our support.

    Thank you!

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