If your business depends on it, looks elsewhere
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If you business depends on it, look elsewhere, I am obliged to modify my initial review, unfortunately for the worst.
While the Pro support replies, it doesn’t address the issue and assumes everything is always perfect, despite clarly showing the opposite with videos and screenshots.
One of our store, all of a sudden and without any change on our site or on Google, stopped tracking the sales all together.
Pointless back and forth with the support is leaving us with no tracking since the end of October, in the middle of Q4, during a new store launch, this is going to cost us thousand of dollars.
I’m obliged to quickly look for another solution, most likely from a direct competitor, where hopefully there will be a support who actually cares about helping to fix the issue.
The Pro version is not cheap and so far we had many issues appearing without explanation.
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