WorldPay

  • Resolved maccready

    (@maccready)


    4 years, 4 months ago

    Hi All,

    I have to say WorldPay have caused me nothing but problems since one of my clients decided to switch to WorldPay online gateway. The original free plugin no longer exists and we have just paid for a WP plugin only to discover that we now have to migrate our WorldPay account over to Online WorldPay.

    Why is this?

    Also their tech support is absolutely useless, nobody seems to know anything about their own product!

    Rgds
    Mac

Viewing 1 replies (of 1 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    I understand you’re having trouble with WorldPay extension. This forum is specifically for assistance with core WooCommerce features though, and WorldPay payment gateway isn’t one of them.

    Support for?Worldpay Online Payments?is provided at https://woocommerce.com/my-account/create-a-ticket/?form=ticket.

    Please login to WooCommerce.com with the account you’ve used to purchase
    Worldpay Online Payments, select?Worldpay Online Payments?from the dropdown so that the query ends up in the right queue.

    If you’re using a third-party extension to get this done, please get in touch with their plugin support team directly.

    I’ll go ahead and mark this thread as resolved. If you have any other questions specific to core WooCommerce features, please start a new thread.

Viewing 1 replies (of 1 total)
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