Wrong URL details error

  • Resolved sparkzillah

    (@sparkzillah)


    1 year, 6 months ago

    I am getting therse errors, Any idea how to fix? thanks

    2023-05-19 02:45:47: Scheduled scanning: Frontend result send: Wrong urls_details

    2023-05-19 02:45:47: Scheduled: background_scan: Frontend result send: Wrong urls_details

    • This topic was modified 1 year, 6 months ago by sparkzillah.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    Hello,
    Please, deactivate the plugin with “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.

    Please let us know if you need further assistance.

    Thread Starter sparkzillah

    (@sparkzillah)

    HI, I did that and the problem is fixed now, but I have noticed that CleanTalk was excessively scanning my site, causing over 23GB in extra bandwidth usage in two days. I am now negotiating with my host, but I’d like to know if you have seen a similar problem before?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    The Malware scanner shouldn’t use so much bandwidth. Could you check the details with your hosting support?

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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