Worst customer service ever experienced (Minus -1000 stars)

STAY AWAY from anything this DEV creates.

Sample Plugin does not work as expected, “coming soon” advertised features don’t happen. Been “working” with Mohiuddin for over 3 months on the conditional pricing. Been told so many times it will be ready “ASAP”, “Is ready, just download from account (not there because website is down hosting suspended)”, “I need another 2 hours” etc etc . ALL lies and not once, all the time. Pro version crashes site. Redirects answers from forum to his email address which is answered every few weeks if you are one of the “lucky” one, with of course, “coming asap”. His own website is down after most updates ( I suppose just in case anyone want to reach him for help)

This developer has no understanding what customer service is and does not bellong in tis plugin repository, does not reply to emails with an answer, only generic replies/promises. Worst of all is not being honest with any update progress. All he has to do is be honest in his replies.

If I could give a -100 as a review I would.Pity, because this is almost a fantastic plugin that many people require and the devs could make some decent $$$ out of it. Wasted money on the Pro version, he can keep those $$$, cant be bothered emailing any more requests and can see from other reviews a refund simply will not happen.

I should back all this up with my original question of a pricing a feature was just a question. It was Moh the Dev (hahah ius that what he is) who immediately offered to add this function in a week or 2. He could easily have said, like so many other REAL devs, its not a feature coming soon or being done. Instead, just another lie. I offered to pay many times for this feature and even advised just to let me know if couldnt be done. Promises promises promises.So easy to just say we are not adding that feature, instead, leaving someone for months, and of course its the end client that gets let down, hence my own business name goes down.

STAY AWAY if you want to use it on a website, keep trying to play his game if you enjoy wasting your time, not only yours but your clients too.Eventually you will ned tech support from him and guess what…. it will not hsppen and your site will be broken.

Thank you very much Moh, you are one of a kind thinking you can sell a product and offer the worst service in return. Simply not replying or lying to your customers is not how bunsiness is conducted. You have earned a vey well deserve 1 STAR.

STAY AWAY
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• This topic was modified 4 years, 2 months ago by fourfoot.
• This topic was modified 4 years, 2 months ago by fourfoot.