Worst EVER. NEVER EVER buy anyting from thses people.

  • Worst ever support. Worse ever customer support. NEVER. EVER buy anything from these people. Why they are allowed to post anything for free here is beyond me.

    I can’t even tell you.

    They mothball their paid themes half way through when I bought it.

    They have no support for it. feature frozen. So I get 6 months of a product and then they freeze it.

    Then, everything disappears. Where I used to log in for my paid version of PageLines is now the DMS Pageslines with no link to where the old resources are. No link to the plugins that were available. No link or reference to the themes / child themes.

    And on the forum, there is no messaging, Nothing.

    And when mentioned on the forum that everything has disappeared and now unsupported. They say. No it is still supported. You just have to request your product via email.

    What pisses me off is that they come up with a pro version and then dump it and remove all the resources. They do not have the manners to email their customers.

    These peoples motto is Happiness Guaranteed. You gotta ask yourself Whose happiness. Not their customer’s happiness. Maybe their won.

    Worst customer service.

    Worst Marketing.

    Worst communication EVER.

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  • These forums do not support commercial products. Only the free themes downloaded from https://www.ads-software.com/themes/. Please contact the theme’s vendor directly with any questions about commercial products.

    Thread Starter CaptainsLog

    (@captainslog)

    Well, this was a free theme in the repository. Free here with limited functionality. If I could give the free version 0 stars I would. I’m
    not looking for support. There is a rating function for the free themes here.

    Developers use the free distributed option here to gain a commercial traction on their paid for versions. I’m reporting that the PageLines developers are not to be trusted with their free or paid for versions. They simply drop the development.

    So they are at it again. This if the 4th time they are using the WP Repository to put out a limited version of a commercial theme.

    What I’m saying is be wary of their free version, and don’t buy into the commercial version as they will drop it with out support.

    Users of WP need to be aware of the ‘upgrade’ path and how developers have acted in the past before they decide to upgrade and do business with the PageLines folks.

Viewing 2 replies - 1 through 2 (of 2 total)
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