Hi, Your issue was related to Stripe payment mode, but the recurring flow with stripe is working fine on our end. That is why, we needed to check your account, hence we requested to arrange a call to check your payment settings in real-time.
As you can see in this forum thread: https://wc-marketplace.com/support-forum/topic/completed-and-shipped-orders-are-still-shown-as-processing/#post-135927
Due to a seperate timezone, there was a delay in our communication but our team is still trying to help you out. All we need is your co-operation with this so we can schedule a call and detect the issue with your stripe configuration. Without this, we can’t proceed with any fix.
Regarding refund, we checked that you are using the plugins for almost 8-9 months and as per our refund policy (https://wc-marketplace.com/refund-policy/) there is no refund after 30 days of the purchase.
