Worst plugin ever

  • Muzammil Shaikh

    (@muzammilshaikh)


    1 month ago

    The whole plugin is trash. Keep son breaking down my website. 1st it started messing up with product quick view, then it started messing up collection and now it has completely emptied the shop page. As soon as I disable the plugin, everything is back to normal. The only plugin which is creates every possible issue a website can have. Support team is very slow to respond issues, probably because of high volume of complaints. Highly recommended to avoid this plugin at all cost.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @muzammilshaikh,
    ?
    Sorry to hear about the experience you had with our plugin.
    ?
    We have already responded to your email. We are not able to replicate the issue on our end and that’s why we will have to check it on your site. We understand your frustration and the inconvenience caused by the issue. Please share the details asked by our support team so we can investigate this further on your site and fix the issue.
    ?
    Looking forward to helping you.

    Thread Starter Muzammil Shaikh

    (@muzammilshaikh)

    Hi,

    The reason for my rating was the time your team is taking to solve my issue. I am running an online clothing shop, and because of your plugin, layout was being messed up. Maybe you don’t think it’s an important issue, but for me, it is a critical situation.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @muzammilshaikh,
    ?
    We completely understand the urgency of the issue. Our team is actively looking into this we’ve responded to your email.?
    ?
    Looking forward to helping you there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this review.