Worst support

  • worst response Waiting for a response from a week no replies.
    Worst plugin on click of filter nothing happens.

Viewing 1 replies (of 1 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi Vickymedia,

    we have made our best efforts to help you and all customers with this kind of problems. Also, regarding this matter, you can find:
    – A FAQ in plugin page on www.ads-software.com
    – A pinned thread in support page on www.ads-software.com
    – A description on how to solve the problem in the option panel of the plugin
    – The solution explained also in the documentation attached to the plugin

    It would be great to have a plugin that would work without set and edit options, but as you can imagine, not all WordPress themes use standard WooCommerce templates, and this translates in possible compatibility issues. However, in the plugin we add a section where you can edit this parameters, with the freedom to add those your theme uses.

    Now we hope this could be enough to rethink about your rating, and above all, that you can be totally satisfied by our support on www.ads-software.com.

Viewing 1 replies (of 1 total)
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