• Nice tools and probably all work great, but the WebP converter if used on your Staging site will wipe out all images and link you pages and post to blank images. Why? Because they turn off CRON on staging and WebP converter will not work in that case. What they did not do was a) tell anyone, b) prevent it from running so it would not destroy my site.

    Otherwise the tools I have used seem to work well. Would be great to have a comparison of their media optimization tools versus others in terms of performance. All I know is you cannot enable them on Staging.

Viewing 1 replies (of 1 total)
  • Plugin Support Plamen M

    (@plamenm)

    Hello @truffolo ,

    I checked the reported issue on a test site of mine. The cron tasks on the site were not disabled after I installed the SiteGround Optimizer plugin.

    Disabling the WebP support in the plugin will delete all the existing WebP images in the site (both manually uploaded and generated by the plugin), as the warning message explains. However, if you would re-enable it, the system will generate new WebP images off the existing images, supported for convertion.

    I might suppose that you had had manually uploaded WebP images in the site. Disabling the WebP support in the plugin might had deleted them and then re-enabling the support would generate WebP versions only of supported JPEG and PNG files (up to 1 MB in size). This way, places in the site which had WebP images, might be missing them, because there are no “standard” images which the plugin can convert into WebP.

    If you continue facing issues, you may want to post a support ticket through the Help Desk section in your SiteGround User Area.

    Plamen.M
    Tech Support Team
    SiteGround.com

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.