• antonio2d

    (@antonio2d)


    Hello
    I have this big problem with my wp-admin page. it’s all blank and i can’t open any of my menus. what should I do ? The problem is that i have not extracted/downloaded version of the site and I can’t do the trick with the plug-in folder ? Please help my if you got any ideas … Thank you

Viewing 15 replies - 1 through 15 (of 17 total)
  • Is the front end opening properly?

    May I have the site link?

    Thread Starter antonio2d

    (@antonio2d)

    The problem is only in wp-admin. The blog is currently online and you can check it :
    https://www.nextmorning.net

    Moderator keesiemeijer

    (@keesiemeijer)

    The problem is that i have not extracted/downloaded version of the site and I can’t do the trick with the plug-in folder

    You don’t really need an extracted/downloaded version of the site to try this troubleshooting step. But if you want you can still make a backup of the site as it is now.
    https://codex.www.ads-software.com/WordPress_Backups

    Try:

    resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    – switching to the default theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides.

    Thread Starter antonio2d

    (@antonio2d)

    thanks. but i can’t find plugins folder in file manager. there is no such folder or i have no access to it. I don’t know … what could it be ?

    Moderator keesiemeijer

    (@keesiemeijer)

    Is your site down? Now I only see a page for bluehost?

    The folder should be in /wp-content/plugins.

    Thread Starter antonio2d

    (@antonio2d)

    this is strange. i can’t finde this /wp-content in file manager but i can see it in file count …

    Moderator keesiemeijer

    (@keesiemeijer)

    Did you move or remove files in the file manager?
    Ask your host what could be the problem.

    Moderator keesiemeijer

    (@keesiemeijer)

    Did you move or remove files in the file manager?
    Ask your host what could be the problem.

    Thread Starter antonio2d

    (@antonio2d)

    Thread Starter antonio2d

    (@antonio2d)

    no i didn’t remove anything. the link should be home3/nextmorn/public_html/wp-content/ but as you see it is not there …

    Can you kindly share the folder structure of antonio directory.

    Thread Starter antonio2d

    (@antonio2d)

    sure … “This directory is empty.”

    It seems that someone deleted the folder / you dont have permission to view that folders. Kindly contact your host.

    Thread Starter antonio2d

    (@antonio2d)

    it’s done. now i wait for answer. thank you guys. i’ll post the final result of this mission. thanks !

    @antonio

    Have you fixed this issue? please share the idea.

    Thanks

    Imran

Viewing 15 replies - 1 through 15 (of 17 total)
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