WP-Admin does not show the options

  • Resolved hamudi

    (@hamudi)


    6 years, 1 month ago

    Hi!

    I have the problem that (only with this plugin) the options in WP-Admin are not shown. Please have a look at the attached screenshot. Do you have any idea for a solution?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    Could you tell me what theme and what other plugins do you have active on the website?

    Thread Starter hamudi

    (@hamudi)

    Sure! The theme is Hestia.

    I have attached you 4 screenshots of the installed plugins:

    View post on imgur.com

    Plugin Author SilkyPress

    (@diana_burduja)

    I’ve tried now the plugin with the Hestia Pro 2.0.14 theme and with the 8 plugins from your screenshot. None of them hides the options of the WooCommerce Multi-Step Checkout plugin.

    On the other hand you’ve mentioned that you have 4 screenshots with the installed plugins. I see only one linked. Could you please link the other 3 screenshots?

    Thread Starter hamudi

    (@hamudi)

    Hi, thank you for your response. I have attached the 4 files:
    https://ufile.io/r4rpa

    There you can see 4 screenshots of the plugins installed.

    Plugin Author SilkyPress

    (@diana_burduja)

    The issue shows up only when the WordPress FAQ Plugin – WPWorx is also installed. We’ve asked them to load their admin CSS file only on the necessary pages, not on all admin pages. Here is the support topic we’ve opened.

    Unfortunately we cannot do anything more on our side. You’ll have to wait for the WPWorx to solve it.

    Thread Starter hamudi

    (@hamudi)

    Jepp – it was the WPWorx FAQ Plugin.

    Diana, thank you very much for your efforts and time. You are amazing!

Viewing 6 replies - 1 through 6 (of 6 total)
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