• Hi, I’m having issues with getting into my dashboard (wp-admin)

    https://www.nataliearoyan.com is the site

    The site was running fine, all of a sudden this happened. It goes to the wp-login page. I login but when I click ‘edit page’ or ‘dashboard’ it gives me the Error:

    The website encountered an error while retrieving https://nataliearoyan.com/wp-admin/post.php?p…..

    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    Any page within the wp-admin seems to have a problem opening up.

    I saw some posts on similar issues. I tried checking the Error log, it was empty (no errors). I tried moving the .htaccess file… nothing happened apart from secondary pages not working (which put some errors in my error log that I didn’t think had any ties to this my original issue). I saw in that error log some issue with the mp3 player plugin, I deleted that from my plugins folder… nothing yet.

    I checked my wp-config file… hasn’t been touched ever since I installed it..

    Any ideas?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • I tried checking the Error log . . .

    I’m inferring that you mean you checked the error log within your cPanel, correct?

    Have you tried turning on debugging in WordPress, and checking the debug.log file? I suspect that might give you some clues.

    Thread Starter purzeki@

    (@purzeki)

    Hi @andrewmills thanks for pointing me to the debugging. I get this message when I go to the homepage:

    Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or init hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home/nataliea/public_html/wp-includes/functions.php on line 2944

    Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in /home/nataliea/public_html/wp-includes/functions.php on line 2824

    I can go to /wp-login.php which allows me to login, but goes to a blank page (with almost the same debug errors) then I put /wp_admin in the URL and it gives me these errors.. one of them Fatal

    Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or init hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home/nataliea/public_html/wp-includes/functions.php on line 2944

    Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in /home/nataliea/public_html/wp-includes/functions.php on line 2824

    Warning: require_once() [function.require-once]: Unable to access /home/nataliea/public_html/wp-content/themes/pagelines/admin/class.ui.color.php in /home/nataliea/public_html/wp-content/themes/pagelines/admin/init.admin.php on line 34

    Warning: require_once(/home/nataliea/public_html/wp-content/themes/pagelines/admin/class.ui.color.php) [function.require-once]: failed to open stream: No such file or directory in /home/nataliea/public_html/wp-content/themes/pagelines/admin/init.admin.php on line 34

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/nataliea/public_html/wp-content/themes/pagelines/admin/class.ui.color.php’ (include_path=’.:/usr/lib/php’) in /home/nataliea/public_html/wp-content/themes/pagelines/admin/init.admin.php on line 34

    It sounds like one of your theme files is either missing or not readable. Can you verify (by FTP, cPanel, whatever) that this file:

    /home/nataliea/public_html/wp-content/themes/pagelines/admin/class.ui.color.php

    Still exists on your webserver?

Viewing 3 replies - 1 through 3 (of 3 total)
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