Wp-Admin error 500 after theme reversion

  • I see reference to this in a number of posts but not my exact case.

    Originally was having problems seeing my spam comments that had accumulated up to 295. In the past always was able to bulk action them. But they were invisible so could only delete via email notify links 1 at a time.

    To try to fix, I tried reverting to original basic twenty ten theme. apparently NOT the thing to do as now I cannot access wp-admin. I get a 500 error. Saw several references to resetting plugs and renaming via ftp. Tried that but I don’t think ftp is setup. It doesn’t connect. (Although I’m a novice, I have used ftp before) I don’t really have access to see logs and the like that I see some posters mentioning.

    unfortunately don’t recall which version of wp I was using. hope that is not a deal breaker in terms of solution. I’m mostly an end user and had set up by someone else.

    Any ideas/

Viewing 5 replies - 1 through 5 (of 5 total)

  • Tried that but I don’t think ftp is setup.

    Then you need to speak to your hosts. Right now, FTP (or whatever file management application your host provides) is the only way to fix this.

    Thread Starter jraney

    (@jraney)

    thanks for answering

    I guess I’m confused about whom the ftp is directed to then. The host is 1&1 email for the registered domain, for my father’s dot.com. so I guess I don’t have a admin login for that. only a login here at wp-admin. I was assuming erroneously- that the ftp file maintenance location was wp based.

    sorry, new to this

    WordPress has nothing to do with your FTP. The details will be in the 1&1 hosting account.

    Thread Starter jraney

    (@jraney)

    understood. sent an email to them last nite. thx

    Thread Starter jraney

    (@jraney)

    fyi for anyone with a similar problem as mine.

    this forum thread solves the :
    wp-admin access/500 error issue

    I saw it somewhere else by a fellow 1&1 user. It’s one step and solves the issue for me and several other posters I’ve seen and easy for a novice user (I’m one). It also solved my first problem having to do with not having enough space to see my spam comments to get rid of them in bulk. Reverting back to my preferred theme was no problem at all after the php.ini add either.

    However I see many other posts from people that are using 1&1 accounts that are having difficulties of a much more complex nature –but seem directly due to memory limitations of the hosting account. My needs are currently modest. so any php newbie in my position should be able to solve the way I did. but I would imagine as you needs grow this problem will only continue.

Viewing 5 replies - 1 through 5 (of 5 total)
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