• Hi,

    For a few months I’ve been working on a test website on my subdomain test01.mug-cakes.nl.
    In the last two weeks or so, the wp-admin side of that subdomain has been extremely slow, making it impossible to do further work.

    As soon as I login, the page keeps loading. In some rare cases, I do make it to the dashboard, but as soon as I go to a different section (e.g. plugins), it keeps loading forever again.

    The subdomain is largely the same as the main domain, which doesn’t have any loading issues.

    I feel I tried everything, but I still haven’t been able to fix it.. My PHP version is up to date (8.0), I deleted all my plugins, deleted my cache folder, my hosting provider upped my CPU limit… I also checked DirectAdmin and I can see that I still have a lot of disk space and memory.

    Any help is very much appreciated!

    • This topic was modified 1 year, 3 months ago by chloeponee.

    The page I need help with: [log in to see the link]

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  • Hi,

    I recommend you try the plugin code-profiler https://www.ads-software.com/plugins/code-profiler/

    With it you can identify performance issues with any plugins, you can see the time each plugin takes on different frontend pages and admin pages.

    Thread Starter chloeponee

    (@chloeponee)

    Thanks, however I already tried removing all my plugins, which didn’t solve the issue. Because my wp-admin keeps loading in certain areas, I’m unable to access (new) plugins and change their settings.

    I had a look at my usage logs and it looks like I hit my I/O resource limits, even though I don’t have any visitors on my test website and I am not using many plugins anymore.
    I think the culprit is this error:

    lsphp:l/public_html/test01/wp-admin/admin-ajax.php/

    I googled this issue but I still haven’t been able to resolve it (eg by disabling Heartbeat API and disabling xmlrpc..

    I’ve spent hours trying to fix this, but I’m at my wits end! I also contacted my hosting provided but they just told me to up my hosting package, even though I know I’m not (purposefully) using many resources..

    • This reply was modified 1 year, 3 months ago by chloeponee.
    Thread Starter chloeponee

    (@chloeponee)

    I just noticed that the issue only occurs on my two personal devices (laptop and phone) that I have been using the past 4 months to edit and manage my subdomain.

    When I log into wp-admin on my friend’s laptop, everything seems to work ok..

    I tried clearing my cache with WP cache, but I’m still not able to use wp-admin on my personal devices. Of course I also tried different browsers and private windows, but no luck.

    Anything else I could try?

    You help is very much appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)
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