wp-admin login issue with WP Super Cache 1.4.3

There are another 3 post talking about this issue, is a bug in the update.
Go to the other post to find a temporal fix until an update.

Thank you, @paulodamian. I switched back to 1.4.2.

Went to get into my site and it said fatal error:print_r():cannotuseoutputbufferingdisplay/handlersin/home4 etc. so after hours of searching, WP says you have not visited in a while (was just on my site yesterday and regularly so I assume they mean my “account” with them) and we have changed all PW and info. the problem is they allowed me to change the PW but sent it to my very old email which was hacked months ago, and they don’t give me an option to “change” the email, only to create a new one, which I tried, but now it sees me as a new customer and won’t get me anywhere???

Help!

Thanks

@bonniesoltis – if you need help with a different issue (not this plugin – but your login) please start your own thread –

https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

I don’t know what you mean? I have spent hours trying to get help here and don’t need hassles…I’m panicking, and am not real computer savvy and this is the only place I could write for help that I could find after hours of searching.

Don’t panic. This is fixable, but you need to take a deep breath and know that your site is fine – it’s just a problem with this plugin.

What happens if you try to login here:

https://lifemapsolutions.org/wp-login.php

Just re-read forum info. Sorry. never did this…I have a self hosted www.ads-software.com site as the forum states should be, but could not find a forum category for my problem.

Only one I had was lifemapsoltutions.org/wp-admin or admin/ but will try this one. Thank you

Same thing as before. Wont accept old username or pw no matter what I try because wp changed it and sends it to the defunct old hacked bellsouth account and I can’t find where to change the old email, only to create a new one which I did but doesn’t work to go to back office. I cleared all cookies and caches earlier, and made sure cookies was also enabled and it is in every browser.

I’m trying to stay professional about this but I have so much to do and spent months on that site, and need a job and all my new business is attached to it to try to generate new business. I’m being a baby and crying but I have tried all I know.

Okay, so you will need to use FTP or Cpanel to access your site files on the server (or your database) and change that password – see:

https://codex.www.ads-software.com/Resetting_Your_Password

I think this method is fairly straightforward:

https://codex.www.ads-software.com/Resetting_Your_Password#Through_FTP

You’ll need to get your FTP login info from Hostgator – here’s some more info on how to use it:

https://support.hostgator.com/articles/hosting-guide/lets-get-started/ftp-getting-started

BTW, you might ask HostGator if they can give you a hand with this – some hosting companies will provide that level of support.

Ok I will try but not to sound stupid but what is FTP? and Cpanel? Thank you so much for some answers for me to try again.

Ok sorry again, just went to hostgator link and it explains FTP.

Used downloading and using some of your info. and by some miracle (you) the login username gave me an option to change the PW there and it worked! I don’t get it but am soooooo thankful!!!!!!!

You’re amazing whoever you are and I appreciate you more than words can say. Sorry for my stupidity and hassle.

Have a great Easter!
B.