WP Admin Password Reset Issue

  • Hi all,

    Am a relative newbie to WP and new to this forum. I am having a problem logging into my WP site admin? Have been trying all day.

    I can get to the u/n and p/w login part but when I click enter am immediately taken to ‘I must reset my password’ and may ‘not re-use old passwords’, enter my new password below, then once more to confirm. If I enter a new 12 digit password as required it just takes me to the site and not into the admin section of the site, so basically I can’t get in.

    My concern is maybe have inherited some form of virus although dont quite know how, I use a mac and nothing untoward has happened. However, I did install a couple of security plugins on this site, login lock and one or two more, and am reluctant to keep entering passwords so basically – as the site / domain is relatively new, how can I wipe it and start afresh ensuring all plugins etc are eradicated and I can just do a new WP install theme etc from there.

    Please help ?? !

    Steve

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    WordPress doesn’t have any such rules to not let you re-use old passwords, this is caused by a plugin on your site.

    Go in via FTP and rename the plugins folder to turn them all off. THEN reset your password. Then turn the plugins back on till you find out which one is an idiot.

    Thread Starter stemcpt

    (@stemcpt)

    Hiya,

    Thank you for your advice much appreciated ??

    Steve

Viewing 2 replies - 1 through 2 (of 2 total)
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