wp-admin / wp-login.php is simply taking me to 500 error page

  • HI,

    I’m not been able to login my wp-admin page. Just Happened when upgrading to 3.3 automatically. Error given is

    Server error
    The website encountered an error while retrieving https://justchillz.in/wp-admin/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    My site is working fine otherwise. Pls help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator keesiemeijer

    (@keesiemeijer)

    read the troubleshooting 3.3 master list for steps you can take: https://www.ads-software.com/support/topic/troubleshooting-wordpress-33-master-list

    Thread Starter justchillz

    (@justchillz)

    Hi,

    Have already read this. But this issue is not listed.

    I’m unable to login to my admin area as of now. Tried uploading wp 3.3 again but error remains.

    Regards,

    I’m having the same problem. I tried reloading 3.3 folders and disabling themes, with no luck.

    Is there an easy way to rollback or revert tot he previous installation?

    I was able to fix it!

    I had a conflict with the Postie plugin. (You could have a problem with any of yours.) Some suggested debug steps.

    1. To determine if it is a plugin problem, you can disable all by renaming your wp-content/plugins (i.e. plugins-disabled)
    – Go to the admin page, if you get in, it is a plugin conflict…proceed to next steps.

    2. Change the name of the plugin director back tot he original wp-content/plugins

    3. Go into the plugins folder and start renaming the folders for each of your plugins to “disable” them one at a time.
    – Go to yhe admin page after each rename to see if it lets you in.

    4. Repeat this for each folder until you get a successful admin login, then undo the disabled plugins, to isolate to the one (or two) problem plugins.

    5. Reinstall/upgrade the plugin with a problem from the admin console.

    Good luck!

    I suggest that all plugins are deactivated prior to upgrade and reviewed for compatibility with WP prior to re-activating. Theme’s also. Once WP is done upgrading activate your theme, check site…activate plugins one at a time….

    mcmichen’s steps worked for me. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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