WP Bookings not in sync with ics file

Hello.
What shortcode do you use for import that ics feed ?

Booking Calendar imports only ?events that ?exist in the .ics feed ?and that was not imported before into the Booking Calendar plugin.1) Firstly ?please recheck ?that ?your .ics feed contains events for specific dates. You can ?check ?it at ?the “oPlugins panel” menu page in the “Upload .ics file and show events” section ?by ?clicking on “Show Events (.ics)” button.2) Then recheck this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/

Thanks for responding.

I’ve added it like this

[booking-manager-import url=’https://platform.hostaway.com/ical/xxxxxxxxxxxxxxxxxxxxxxx.ics’ resource_id=21 from=’today’ until=’year-end’]

Hello.

Please create a new page and insert the shortcode similar to this:

[booking-manager-listing url=’https://platform.hostaway.com/ical/xxxxxxxxxxxxxxxxxxxxxxx.ics‘ from=’today’ until=’year-end’]

This shortcode will display all bookings from today’s date until the end of the year from the specified .ics feed.

Review the bookings listed on the page. If you find any bookings that were imported and you do not want to import them, it indicates that these bookings are present in the .ics feed.

Contact Hostaway support to inquire about the reason why these bookings/events exist in the .ics feed.

Kind Regards.

Hello,

I tried your shortcode and it shows all the bookings. However, I cannot solve the issue.

Please check the screenshots(customers named: Gordon and Tarryn are missing in the calendar but shows up in the bookings manager).

https://drive.google.com/file/d/1iL46BiUJeZnhBiGOH2-iZQgfveY6i_Te/view?usp=sharing

https://drive.google.com/file/d/1Ir_1fglSVjcYYeQb5V-RDCMaolQfAOvp/view?usp=sharing

Hello.

Please recheck this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/

You need to follow instruction that showing under point #3, to check if this bookings was imported before, or not.

3.1) Please update the Booking Manager plugin to the latest update.
3.2) Open the “oPlugins Panel” > Settings > “Listing Template”, and define in listing template these shortcodes:

<p>UID: [UID] ( Booking ID: <a href="[BOOKING_LINK]" target="_blank">[BOOKING_ID]</a> )</p>

3.3) Open “oPlugins Panel” > “Manage .ics” page, then paste URL of your .ics feed (that you need to check), and click on “Show Events (.ics)” button.

You will see all the events from this .ics feed. Also in each event you will see ID of booking, if its was imported, like this:
Booking ID: 101 if the booking was not imported you will see this: Booking ID:

You can click on booking ID link to open the Booking Listing page with this specific booking and see, details of this booking. Check the booking resource, where this booking saved.

Alright, I did the troubleshooting instructions and got something. Can you check the screenshot links? It seems weird that the booking IDs are not matching with the booking name but I still found a way to view the matching ones. It appears, the missing bookings in WP doesn’t have resource attached to it (resource not exist – Gordon)

https://drive.google.com/file/d/13Dn7US-wlVqoStGO_ScSmU50-V5AwxWV/view?usp=sharing

https://drive.google.com/file/d/18PQYodO-yTSgxg0RWlcatn8JilJ6yoz3/view?usp=sharing

https://drive.google.com/file/d/1SSASPtQWAhOQtUkulCY–wTvx_Uwn3fC/view?usp=sharing

• This reply was modified 7 months, 3 weeks ago by webdevnewb123.

Probably you was imported that booking(s) into some not exist booking resource.

I can suggest the previously the import shortcode was configured incorrectly (ID of booking resource was defined not correctly in the import shortcode), and that booking was imported into the non exist booking resource. you need to completely delete that booking(s) and then make new import.

Kind Regards.

Ok, thanks for that. What exactly do you mean by completely delete the bookings? Is it something that can be done via the Resources page? please see the screenshot links.

https://drive.google.com/file/d/182u7XTT0Hxs6yF7_WNEEFZGGoNP7kIQh/view?usp=sharing

Hello.

No! It is not relative the booking resources at the WP Booking Calendar > Resources page .

I mean booking that you see at the Booking Listing page (in your previous screenshot, where you see the non exist booking resource).

Or otherwise select the exist booking resource for this booking and re-assign the booking to the new booking resource. You can find the button for this re-assign at the Booking Listing page, under this booking.

Also you are using the paid version of Booking Calendar. Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/

Kind Regards.

Hello,

I apologize for responding late, anyway, I tried editing the booking by changing the resource but I got the error and it won’t change at all. Is there any other way to change the resource?

https://drive.google.com/file/d/1h9yowL2AliNb7fA8jmGRD9PUlrRhHd4I/view?usp=sharing

• This reply was modified 7 months, 2 weeks ago by webdevnewb123.

Hello.

You can activate this option “Force change booking resource for exist booking” at the WP Booking Calendar > Settings General page in “Admin Panel” section.

Kind Regards.

wow, that was fast. I’ll check it out and keep you posted!

yep, it works. Thank you so much!

Hello there again @wpdevelop, it seems like there is an issue with the booking dates not exactly covering the whole booking dates. Can you take a look at these screenshots and see if there is a workaround? September 28 should have been available but it’s not in WP. Thank you!

https://drive.google.com/file/d/1UAB87jdOPBeUQtQwqtFGr2biQ2VPMXqy/view
https://drive.google.com/file/d/15ky_JcAeksI-_84VW2YxPjWDfdyRTo08/view

Hello.

Please open the WP Booking Calendar > Settings > Sync > “General” page and Deactivate this option “Append check out day”. Then make a new import of the new events.
Kind Regards.