WP crashed after Update to 3.2.1

  • Resolved domemvs

    (@domemvs)


    7 years, 4 months ago

    Hi!

    My customer updated to WooCommerce 3.2.1. and now the entire site cannot be reached – HTTP 500 – Interal Server Error.

    We’re using a theme with “woocommerce support” as you can see (Yolo Organisk), but WooCommerce definitely was the only thing the customer updated.

    Error Logfile shows me the following:
    PHP Fatal error: Class 'WC_Widget' not found in /is/htdocs/wp12977154_LY5LSXZ6OG/www/wp12977154_wpr798l/wp-6e7f3-content/plugins/yolo-organisk-framework/includes/widgets/yolo-woo-color-ajax-filter.php on line 10

    I manually downgraded to 3.2.0 via FTP (uploaded the woocommerce folder to the WP plugins folder – any other actions needed?) but it didn’t help.

    As this is a relatively new WP installation we do not have a backup solution up and running yet. Need help ASAP. Any suggestions?

    Thanks!

    • This topic was modified 7 years, 4 months ago by domemvs.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    I suspect that YOLO plugin is trying to use WooCommerce functions/classes without first checking if they exist and WC is installed. When WordPress does updates, the plugin being updated will temporarily be disabled and functions will not be present.

    The above definitely needs to be checked in yolo-organisk-framework – they need to only use WC_Widget if the class exists. Contact them, or disable it by renaming that plugin in wp-content/plugins dir.

    I think this is a bigger problem. Let’s see when the new update is. It has happened to a lot of my site even one’s not using any add-on’s for woocommerce.

    Will check back in the morning to see how many replies there are.

    • This reply was modified 7 years, 4 months ago by CroydonWeb.
    Plugin Contributor Mike Jolley

    (@mikejolley)

    It would be usage from a plugin, using WC_Widget class.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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