WP Customer Area – Theme Main Menu dissapears

Hi,

we do not do anything on live websites. You need to have a test website ready, showing the problem.

Please note that as indicated on our terms and conditions, we do not have any kind of premium/VIP support service, so support is provided as per our availability and limited to helping people solve problems.

We do not provide any kind of installation service, custom theme integration, etc.

Thanks for understanding,

Vincent

Thanks Vincent, I understand, but if you understand me I can’t buy a premium access if I can’t show a “live” working demo on our site to my boss.

That’s my problem, have a nice time

Thanks

Even if you wanted to buy such an access, we don’t offer one: we do not do premium support.

We do our best to support everyone at the same level, we do not have the resources to run a full premium support service.

Once you get a test website where we can safely try things (which means not the final, live website), and once we get some time to do that, we’ll have a look.

If you are in a hurry, the best would be to contact any web developer/designer/integrator in your area to ask him to have a look at your CSS problem. This should not take very long for a professional.

Regards,

Thanks Vincent, I’ll try to setup a test site for tomorrow night/saturday morning (UCT+1)
Then can I have your advice?

Or, more simple, if you have any tip/trick to bypass the CSS action on my theme for the Main Menú and I just create a new menu item linking to the plugin pages that will be great and fast.

Let me know what do you think, please.

Have a nice time

miguel

Hi Vincent,

I’ve been working around and solved the problem, now I just have a stupid thing I don’t know what to do. I suppose when you click on the (main menú) in my case “Area CLientes” (means Customer Area in spanish” I should be directed to a LOGIN page, this not happens right now.
I’ve followed all instructiones on the plugin documentation.

I’m sorry to bother, but Im in a rush, hoping to solve all this weekend.

Thanks in advance for your help

miguel

Hi,

Yes, every page protected by WP Customer Area will only be accessible to logged-in users.

– Make sure the page has one of the customer-area-xxxx shortcodes
– Make sure you are not logged-in (obviously)

Thanks Vincent,

But….where is the LOGIN page?

I have https://arentiainformatica.es/customer-area/ with shortcode “[customer-area /]”

Thanks

If you have the authentication forms add-on, the login page is one of the pages published (usually named “Login”).

If you don’t have that add-on, the login page is the same one you use to enter the administration panel.

If you feel pages are missing or are not properly recognised, I suggest you reset the pages and/or the navigation menu from “Settings > WP Customer Area > Frontend”

HI Vincent, I have no budget by now, how I can link the WP login to your plugin?

I’m very sorru but I’m a newbie in WP

Cheers

Hi Vincent, my boss says we will buy the login addon, please give me coordinates to pay.

Thanks

Hi,

Just go to the plugin website and click on “add-ons and themes” in the top menu.

https://wp-customerarea.com