WP Dashboard shows there are updates, but there are none listed

I’m going way out on a limb here with a wild guess. Log into your hosting panel. Repair your database in Databases > MySQL Databases > Repair Database.

Carefully read the result for errors. The message “The storage engine for the table doesn’t support repair” isn’t a cause for alarm but some others are. Post anything here to the forum about corrupt or missing tables.

If you see Status: OK on everything, still give your dashboard a look to see if the updates are now showing correctly.

Hi wslade!

Thank you for your reply. I have done all that you’ve suggested and unfortunately to no avail. The Status was OK for everything, and I ignored the two messages “The storage engine for the table doesn’t support repair”. I went back into my wp control panel and Dashboard –> Updates still shows 12, and when I click on the Updates link to view them, there still are no.

I’m gonna try deactivating every single plugin in my Installed Plugins list, and re-activate them one-by-one to see if one of the plugins is causing this. If I find nothing, then I’ll probably have to re-install WP, but this time, instead of using the install button, try doing the install manually I’ll have to research how to do this, but from what I’ve researched thus far, it’s always best to do it this way, as the Quick Install has quirks.

And since this only started happening when WP Automatic updates started.

Thanks so much for your assistance, and if there is anything else that I can try, please let me know, I’d be happy to give it a shot.

Kind Regards,

Jacquie…

I think your plan to deactivate the plugins is good. If that doesn’t fix the update number, leave the plugins off and try a different theme.

Themes are very powerful and can create conflicts just like plugins. If you only have one theme loaded add any up to date theme – Twenty Fifteen will work fine.

When you activate the new theme, things will likely look messed up or have missing items. Just check the update number. That’s all that matters at this point.

I have other suggestions if it’s not a plugin or theme issue. Do you feel comfortable working on the database using phpmyadmin?

Are they third-party premium plugins? If the plugins are not in the WP plugins directory then it will not be able to automatically update.

Hi wslade…

OK, that’s great, I’ll give that a try, and maybe I’ll do it prior to deactivating the plugins…as it’s a much faster test.

And yes, I’m open to try other methods before tearing it all down again…argh! I will let you know what happens…

Much thanks again…

Hi Zylai!

Yes, all of the plugins are in the WP Directory except maybe 3 of them, and two of those come with the theme I am using.

Kind Regards,

Jacquie…

About how many plugins do your have? Maybe you want to use Bulk Actions?

Check mark the Plugins box at the top of the plugins page – it should cause all the plugins to be checked on. Choose Deactivate from the dropdown box and then push Apply. All plugins should be deactivated.

If you change the theme first, leave the new theme set to active. The end result would be a different theme and no active plugins.

take backup of everything and try reinstalling wordpress through this page /wp-admin/update-core.php

laliz: Yes, I do have a backup of my site. Thank you.

wslade:

Thus far I have chosen the Twenty-Fifteen theme, and Dashboard –> Updates now shows nothing, and when I click on the Updates link, there still is nothing.

So now I’m going to deactivate the plugins, and start re-activating one at a time. But do I want to keep the Twenty-Fifteen theme active while reactivating? Or do I want to reactivate with the actual theme I’m using active?

Thanks much!

If I understand what you’re seeing. The update functionality seems to be working as it should with the Twenty fifteen theme and all you plugins, right?

If this is correct, it points to a theme issue. Is the theme you just disabled a free theme? Is it in the repository? Have you made any modifications to the theme code?

My apologies wslade. No, it’s not working correctly. Because right now, I haven’t deactivated the plugins yet, I have the Twenty-Fifteen theme active, and even though there is no number of plugins showing next to Dashboard –> UPdates, I know there are updates that need to be made. Because when I search out any plugin, and go to the website for that plugin, I realize that my version is far behind what the latest version of that plugin is. And this is because this problem has been happening for a while now, and my plugins have not been getting updated when the new versions come out, because they are not being listed in the Dashboard –> UPdates section. So while it showing me Dashboard –> Updates 12, when I click on the Updates link, it’s not showing me the list of the 12 plugins in that need updated, thus most of my plugins are out of date, because I don’t know which needs updated. I have to manually visit each plugins’ website to compare if I have the latest version, that’s how I know that my installed plugins are out of date.

And having to do this process consistently is way too time-consuming, and keeps my website at a greater risk.

So, the fact that the number ’12’ went away with the new theme, doesn’t mean it’s working, because it’s actually not, and I’m still in the same boat with knowing there are plugins that need updated, but not knowing which ones without out doing a manual search.

Also, I have not made any mods to any code.

Since trying a new theme didn’t make a difference, I will go back to my normal theme, and deactivate all plugins, and then start the reactivation.

Much thanks wslade…

I’ll post findings when done…

jmr…

can you share URL of website? or ran it through sitecheck.sucuri.net

Thank you for the additional information. We will get an indication that the issue is on the way to being fixed when we get a number between 1 and 12 with some real data about what plugins need upgrades?

If you can leave the default theme in, it might be one less opportunity for conflict. If you need the original theme back online as soon as possible, I understand.

I agree that disabling plugins is the next step.

wslade…Wow, this is really crazy. I just deactivated all plugins using Bulk feature, and I still have the Twenty-Fifteen theme active, and now I am seeing Dashboard –> Updates 13, and when I click on “Updates”, I can see the entire list of plugins that need to be updated.

So while I have the plugins showing in the list, should I now go back to my theme to see if I can still see the list when I click Dashboard –> Updates?

Because if I can, then it would seem that it’s one of the plugins that’s causing the problem, and hopefully by reactivating them one-by-one, and also reviewing the Dashboard –> Updates list at the same time, I can watch for any changes

Is this the best path to follow right now?

Yes, you are exactly right. You will need the update data for troubleshooting so, save updating the plugins for after you find the troublesome plugin.