• Resolved diego2002ec

    (@diego2002ec)


    Hi, I have a webpage with Elementor plugin and I my main page, with elementor designer i put a title section with font and color specific (ex. Cantaria & blue), but, when I publish it, I don’t see the color and font that I did put.

    The all sections, I have the same problem.

    Could someone help me ?

    Regards,

    Diego

    The page I need help with: [log in to see the link]

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  • Plugin Support Milos

    (@miloss84)

    Hi, 

    Thanks for contacting Elementor Support. My name is Milos, and I will assist you today. 

    The issue you cannot edit with Elementor is coming from a 403 server error.

    Video –?https://www.loom.com/share/ba0ed3111c8e462c959a42cd57f9170e

    This can happen due to Firewall or Modsecurity rules set in the server. So, I suggest checking this with your hosting provider and asking them to temporarily turn off Modsecurity and Firewall to check if it solves the issue. 

    Also, the issue can be related to your .htacces file or files permission, so plese, as I mentioned above, contact you hosting provider and ask them to check this issue for you.

    Plese let me know how did it go.

    I am looking forward to hearing back from you soon.

    Plugin Support Rica V.

    (@ricav)

    Due to inactivity, this ticket has been closed.

Viewing 2 replies - 1 through 2 (of 2 total)
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