WP Down !! Any suggestions?

  • allansjackson

    (@allansjackson)


    14 years ago

    I posted a while ago that my dashboard was unavailable. The details are in the post here: https://www.ads-software.com/support/topic/dashboard-unavailable.

    The story in short is that I can’t get to my dashboard to do any any admin but strangely am able to add posts via Live Writer. I have:

    Performed a fresh WP 3.01 install, disabled all plugins and changed my theme to the default 2010.

    Don’t know what else to try except maybe getting another hosting account and WP installation with the same directory structure, importing the content from a backed-up database, and then switching the domain to point at the new location.

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  • Moderator t-p

    (@t-p)

    have tried:

    – resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    -If the above steps do not resolve the issue, Download WordPress again and replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory.

    Note that some uploaders may not overwrite files reliably, so delete the original files before replacing them.

    -if that does not resolve the issue, try increasing memory available for php.

    Thread Starter allansjackson

    (@allansjackson)

    Thanks t-p. You gave me this advice in my last post and, as reported in this one, I did follow those steps (except the PHP memory one, because the blog is working and accepting posts, I just can’t sign in). I also reset to the default theme.

    There is something else going on and I don’t know enough about the sign-on process to diagnose the problem. The error message below seems to say that it calling a file that doesn’t exist. Is the reference to this file stored somewhere in the database?

Viewing 2 replies - 1 through 2 (of 2 total)
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