• Hello

    In the WP user profile, Im trying to change my email but it wont let me.

    Anyone know why is this happening?

    My email is –

    And the standard one is there –

    i cant seem to get the confirmation email – Not in spam folder either

    Also tried different email – nothing happened.

    Thank you all in advance.

    Troubled, Frank

    • This topic was modified 4 months, 2 weeks ago by James Huff. Reason: email addresses removed from public forum
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  • Sara

    (@sarayourfriend)

    Hi Frank. This is a public forum, it’s best to edit your post and remove the email addresses you listed. Some spammers crawl popular websites to find emails to add to lists.

    As for the problem itself, have you tried the steps in the documentation to troubleshoot password emails not sending? If not, please try those. If you’re self-hosting on your own server, the issue is likely to be something with your server’s sendmail configuration. If you are using a hosting provider, then you’ll need to get in touch with their own support, typically email configuration is handled closely by WordPress hosting providers. The documentation link I shared explains these details to help you figure out where the problem is. If you are indeed self-hosting on your own server, the troubleshooting documentation links to this related forum post in particular for information about email sending.

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