• Resolved lomenade

    (@lomenade)


    I set up Updraft Plus to back up to my Dropbox account, and backups were happening for several months with no problems until recently, and now UDP tells me that I have to follow the above link to again authorize access to my Dropbox account in order to resume the backups.

    When I follow the link, I’m taken to a WP error page that says, “There has been a critical error on this website. Please check your site admin email inbox for instructions.” But there is no email sent to me about this, and so I have no idea what is going on. As far as I know, I made no changes to my website or Dropbox account to precipitate this. How do I resolve this?

    • This topic was modified 1 year, 1 month ago by lomenade.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support pbevanudp

    (@pbevanudp)

    Hello – please could you perform a plugin conflict test by temporarily de-activating all plugins apart from UpdraftPlus and then re-checking the link. If the error resolves then re-activate one by one to find out which one is causing the issue.

    • This reply was modified 1 year, 1 month ago by pbevanudp.
    Thread Starter lomenade

    (@lomenade)

    Okay.

    Plugin Support vupdraft

    (@vupdraft)

    How did you get along with the conflict test?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WP Error page from UDP link to Authorize Dropbox Access’ is closed to new replies.