WP failure after instalation

  • Resolved bryanek

    (@bryanek)


    9 years, 3 months ago

    Hi,

    I got the below error after DA installation:

    Warning: include_once(__DIR__/actions/action.php): failed to open stream: No such file or directory in /www/wp-content/plugins/draw-attention/public/includes/custom_fields.php on line 18 Warning: include_once(): Failed opening ‘__DIR__/actions/action.php’ for inclusion (include_path=’.:/usr/local/pear’) in /www/wp-content/plugins/draw-attention/public/includes/custom_fields.php on line 18 Warning: include_once(__DIR__/actions/action-url.php): failed to open stream: No such file or directory in /www/wp-content/plugins/draw-attention/public/includes/custom_fields.php on line 19 Warning: include_once(): Failed opening ‘__DIR__/actions/action-url.php’ for inclusion (include_path=’.:/usr/local/pear’) in /www/wp-content/plugins/draw-attention/public/includes/custom_fields.php on line 19 Fatal error: Class ‘DrawAttention_URL_Action’ not found in /www/wp-content/plugins/draw-attention/public/includes/custom_fields.php on line 20

    Please help!

    https://www.ads-software.com/plugins/draw-attention/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author NSquared

    (@croixhaug)

    Hi there, just confirming that this is the free version you’re using? What version number is it? Thanks!

    Thread Starter bryanek

    (@bryanek)

    Hi, this is the free version, number 1.6.1. Thanks!

    Plugin Author NSquared

    (@croixhaug)

    Hi there, can you tell me what version of PHP your server is running? I suspect it might be running version 5.2. You can install a plugin like this one to find out easily:
    https://www.ads-software.com/plugins/system-snapshot-report/

    Draw Attention (and many other WP plugins) requires PHP version 5.3 or higher. PHP 5.2 was released back in 2006 and support was officially terminated in 2011.

    Please contact your hosting company and ask to be upgraded to PHP 5.3 or higher
    Most hosts run PHP 5.5+, there shouldn’t be any charge for this upgrade. If your host won’t upgrade your PHP version, it’s worth considering another host since there are
    also security implications to running outdated PHP versions. If you contact us at [email protected] we’ll be happy to provide
    you with a list of hosts who run PHP 5.3+ and will help you migrate your site from your current hosting provider.

    Additional info:
    https://w3techs.com/technologies/details/pl-php/5/all
    https://php.net/releases/

    Let me know if you’re indeed running PHP 5.3+ and maybe send a login to [email protected] and we’ll look into it for you!

    Thanks,
    Nathan

    Thread Starter bryanek

    (@bryanek)

    Actually it is 5.2.17… I will ask for an update. Thank you!

    Plugin Author NSquared

    (@croixhaug)

    No problem ??

Viewing 5 replies - 1 through 5 (of 5 total)
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