WP File Manager PRO shows nothing??

Please help : (

I think the files for 8.3.3 are broken??

• This reply was modified 2 years, 1 month ago by antdx.

Hi @antdx,

Please first delete free version of File Manager and then install File Manager Pro. We are sharing some steps which will help you to activate the PRO Version. Please follow the provided steps:

• Just deactivate the free version of the File Manager plugin from WordPress.
• Add New from the ‘Plugin’ Option in WordPress.
• Then click on the ‘Upload Plugin’ button.
• Upload the plugin zip that you have downloaded from your email.
• Once uploaded and installed, it will start reflecting as WP File Manager in the WP Menu.
• Activate the plugin by inserting the received Order Id and License Key in the WP File Manager Menu.

Please go through the link below in case you face any issues to do so.

Please feel free to reach out to us in case you need further assistance.

Regards,
Support Team- File Manager Pro

I’ve done that but it still doesn’t work. Can you figure out how to fix it in the next patch or can we do debugging? I’m on 8.3.3 and I think it’s bugged. Why doesn’t it work when the Free works. Can you just fix the code and reply back?

Hi @antdx,

We understand you’re having issues with the FM Pro plugin and believe that it may be conflicting with another installed plugins.

To help identify the issue, could you please enable WordPress debug mode by adding the following code to your wp-config.php file to debug the plugin.

The WordPress documentation on debugging can be found here: https://www.ads-software.com/support/article/debugging-in-wordpress/

Once you’ve enabled debug mode, please share the debug file with us so we can assist you further in resolving the issue.

Also, you could submit a request ticket by visiting the URL https://filemanagerpro.io/contact/, Our support team will take care of the issue.

Warm regards,

Support Team- File Manager Pro

Please give me the steps so we can successfully get this debugged. I’m familiar with debugging just not with WordPress.

Let me know the steps you would debug so we can isolate this problem together. Do your debugging steps that you want to see then give me those steps as simple and clear as possible.

I can add those to the .php but where do I see logs? How long are the logs supposed to run? What am I supposed to do after it’s installed?

Hi @antdx,

Thank you for your reply.

The following WP_DEBUG code, inserted in your?wp-config.php?file, will log all errors, notices, and warnings to a file called debug.log in the wp-content directory. It is assumed to be false by default and is usually manually set to true in the wp-config.php file. When set to true, the log is saved to debug.log in the content directory (usually wp-content/debug.log) to your local system, Kindly share it with us so that we can investigate it further.

// Enable WP_DEBUG mode
define( ‘WP_DEBUG’, true );

// Enable Debug logging to the /wp-content/debug.log file
define( ‘WP_DEBUG_LOG’, true );

// Disable display of errors and warnings
define( ‘WP_DEBUG_DISPLAY’, false );
@ini_set( ‘display_errors’, 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( ‘SCRIPT_DEBUG’, true );

NOTE: You must insert this BEFORE /* That’s all, stop editing! Happy blogging. */ in the wp-config.php file.

Please refer to this helpful article on WordPress to enable debugging here and follow its steps: https://www.ads-software.com/support/article/debugging-in-wordpress/

Warm regards,

Support Team- File Manager Pro

so add all of this:

// Enable WP_DEBUG mode
define( ‘WP_DEBUG’, true );

// Enable Debug logging to the /wp-content/debug.log file
define( ‘WP_DEBUG_LOG’, true );

// Disable display of errors and warnings
define( ‘WP_DEBUG_DISPLAY’, false );
@ini_set( ‘display_errors’, 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( ‘SCRIPT_DEBUG’, true );

before the /*

what do I look for after doing that to show you?

I’ve tried it but it broke the whole site. ?? but I’ve resurrected it from filezilla.

How do we see where the problem is please?? Maybe the problem is with 8.3.3??

• This reply was modified 2 years ago by antdx.
• This reply was modified 2 years ago by antdx.
• This reply was modified 2 years ago by antdx.

so I’ve deactivated all the plugins except WP File Manager PRO.

It shows some UI but it shows this error:
Invalid backend configuration.
Readable volumes not available.

also the Trinity Audio Plugin was the reason why it didn’t show the area but now there is:

Invalid backend configuration.
Readable volumes not available.

nvm I got it to work now, unchecking made it work :)))))

Disable Local File System ?

 Check to disable Local File System in File Manager.Disable Database Manager ?

 Check to disable Database Manager.