WP Form not sending emails

  • Resolved itmonitor

    (@itmonitor)


    5 months, 1 week ago

    Hello. WP Form is not sending emails. They seem to be properly configured, but not sure. Please, could you advise how to fix this?

    The page I need help with: [log in to see the link]

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  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @itmonitor ,

    I’m sorry to hear that you’re having issues with email delivery.?

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @itmonitor ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks ??

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