Wp forms not sending email to admin and any other email

Hi @sarojweb,

When you get the chance, could you share a screenshot of the form notification settings with us here?

Thanks!

Hi Ethan – I have this same issue, although I’m using “Other SMTP” as the mailer.
I’ve installed WP Mail SMTP and it successfully sends test emails.
I’ve set the From email as the same one I used for SMTP.
I have no idea what else to try.

Many thanks,
Janice

• This reply was modified 4 years, 8 months ago by janthegroat.

Hi @janthegroat,

If you’ve checked that your form notification settings are correct using our tutorial, and you were able to send a test email successfully using WP Mail SMTP, the issue could be due to the new asynchronous notification sending feature. This feature is intended to speed up form processes while sending emails in the background.

We’re looking into options to improve this feature in future release. In the meantime, please try the following custom code to disable the asynchronous notification sending feature:

add_filter( 'wpforms_tasks_entry_emails_trigger_send_same_process', '__return_true' );

In case it helps, here’s our tutorial with the most common ways to add custom code like this.

For the most beginner-friendly option in that tutorial, I’d recommend using the Code Snippets plugin.

Hope this helps!