• Resolved vrosty

    (@vrosty)


    Hello,

    I am using wp mail smtp and WooCommerce but I do not receive any mail from WooCommerce as a customer or on the shop email when there is a new order.
    Wp mail logging show no errors and I can see the email that is send.
    I can receive the test email from wp mail smtp.

    Wordpress Versie :5.1
    Wp mail smtp Versie: 1.4.1
    Woocommerce Versie: 3.5.5
    Wp mail logging Versie: 1.8.5
    Php Versie :7.3.5

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have also discovered that my woocommerce orders have stopped emailing; roughly around the 9th of February.The orders are logged by woocommerce, and the test email sends, but actual order emails aren’t received. Perhaps my additional info will help narrow down the issue.
    My setup is:
    Wordpress 5.1
    WooCommerce 3.5.5
    WP Mail SMTP 1.4.1
    PHP 7.0.33

    Is it only the Woocommerce emails that will not send or other emails as well?

    @jpb10,
    I didn’t have any other emails set up, so I don’t know. I wound up changing my settings to SMTP instead of Php, and it seems relatively stable now. So maybe that is a solution for @vrosty.

    Plugin Author Slava Abakumov

    (@slaffik)

    @vrosty

    Do you still have those order emails enabled in WooCommerce > Settings > Emails?

    PS WP Mail SMTP has Default (mail) mailer, which is basically the same as no WP Mail SMTP plugin at all. You should configure the plugin properly (and pay attention to its notices, as they are important for your site being able to send emails).

    Thread Starter vrosty

    (@vrosty)

    I think I have found the problem my smtp host had some update’s and some configs ware change and all works now. Found out about after some emails.

    Issue can be resolved with following solution.
    at SMTP mail Plugin setting you need to check following option.

    Force From Email
    If checked, the From Email setting above will be used for all emails, ignoring values set by other plugins.

Viewing 6 replies - 1 through 6 (of 6 total)
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