• Resolved camilopesvieira

    (@camilopesvieira)


    Good morning/Afternoon
    I have tried everything i know with WP SMTP and WP Mail SMTP but it does not work.
    every time I try to send one e-mail even if it is a test one I get this info:

    1- on my track delivery (host server)
    Evento: rejected rejected
    Usuário: -remote-
    Domínio:
    From Address: [email protected]
    Remetente:
    Hora de envio: 1 de ago. de 2022 12:26:12
    Anfitri?o remetente: evolutionsbc.pt
    IP do remetente: 180.178.191.86
    Autentica??o: unauthorized
    Pontua??o Spam: 0
    Beneficiário: [email protected]
    Usuário entrega: brights
    Domínio de entrega: evolutionsbc.pt
    Para entregue:
    Router: reject
    Transporte: **rejected**
    Time Out: 1 de ago. de 2022 12:26:12
    ID: 1oITYe-000EcC-Jy
    Anfitri?o de entrega: evolutionsbc.pt
    IP entrega: 180.178.191.86
    Tamanho: 0 bytes
    Resultar: No Such User Here`
    _________________________________________________________

    2- Or this in email logs and events in WP Mail SMTP

    Type
    Debug
    Date
    Agosto 29, 2022 at 11:27 am
    Content
    Mailer: Other SMTP
    SMTP Error: Could not connect to SMTP host.
    Debug Output:
    Connection: opening to hosting17.serverhs.org:465, timeout=300, options=array()
    Connection: opened
    SERVER -> CLIENT:
    Connection: closing due to error
    Connection: closed
    SMTP Error: Could not connect to SMTP host.

    Can you help, please?

    Thanks in advance,
    Cami lopes vieira

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support David

    (@dpinson)

    Hi @camilopesvieira,

    I took a look at the error from your debug log and it doesn’t say very much. It just lets us know that there was an error, but not a lot else. Try reaching out your SMTP host to see if they can look further into this. They may be able to check their error logs to determine why your connection failed. Feel free to copy/paste the debug error to them, as that should help them out.

    I hope that helps! Have a great day! ??

    Thread Starter camilopesvieira

    (@camilopesvieira)

    Hi ! Thanks again.
    I solved the problem changing to ssl and use just WP SMTP.
    I am not sure why it just works like that.
    Now it seems that I have a problem with contact form 7
    Thanks once more
    Cami

Viewing 2 replies - 1 through 2 (of 2 total)
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