• Resolved AWKampen

    (@awkampen)


    Hi,

    After having setup WP Mail SMTP and succesfully testing it, I tried Email Subscribers & Newsletters. It didn’t send any notification e-mails to new subscribers first and it still doesn’t. I’m kinda bummed out here. Anything you can do to help me out? It would be appreciated!

Viewing 8 replies - 1 through 8 (of 8 total)
  • @awkampen

    Apologies for the delayed reply
    Did you have a look at the article:- Subscribers Not Receiving Emails?

    Kindly let me know your views on the same.
    Have a great day ahead:)

    Thread Starter AWKampen

    (@awkampen)

    @prathameshp

    Yeah, that is the first thing I did and the reason for installing WP Mail SMTP. I just don’t understand, honestly. WP Mail SMTP can send me test e-mails, but this plugin doesn’t.

    Thank you for responding!

    @awkampen

    May I know what is the Mail type you are using for sending emails.
    Kindly check this from the settings section & ensure that you are using the WP HTML Mail or WP PLAINTEXT MAIL.

    Kindly let me know your views on the same.

    Thread Starter AWKampen

    (@awkampen)

    @prathameshp

    I have tried all four available settings (multiple times), but to no avail…

    @awkampen

    This needs to be investigated more deeply at your end and includes accessing your website dashboard. Kindly mail us this issue at hello at icegram dot com.

    Thread Starter AWKampen

    (@awkampen)

    Thank you for all the time you took to look into my problem. In the end the problem was some kind of setting on the server. My hosting managed to figure this out.
    Also thank you for suggesting an alternative, free plugin on my site. Everything now works as it should!

    Prathamesh Palve

    (@prathameshp)

    @awkampen

    It’d been my pleasure helping you here.
    Kindly let me know if you need any help further.

    Hi,

    After having setup WP Mail SMTP and succesfully testing it, the email was sent. But I don’t receive the emails! May I know the problem’s Solution plz?

Viewing 8 replies - 1 through 8 (of 8 total)
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