WP Mail SMTP PHP email error

  • Resolved kparker2213

    (@kparker2213)


    5 years, 10 months ago

    I see a lot of similar errors but not using PHP…. please help if you are familiar. Does anyone know the fix to this??

    PHP VERSION: 7.1.25
    WORDPRESS: 4.9.9
    Database sever: 5.5.62-MariaDB

    error has been on dashboard since host company updated PHP… emails send fine but throw an error that they did not… please see both errors below.

    dashboard error for plugin:EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time it tried to send an email:

    Mailer: Default (none)
    PHPMailer was able to connect to SMTP server but failed while trying to send an email.
    Please review your WP Mail SMTP settings in plugin admin area. Consider running an email test after fixing it.

    on page error when email sends: The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    You have not configured the plugin at all. It says about “Mailer: Default (none)”.

    You should go to plugin settings and select any mailer that is there (Gmail, Mailgun, Sendgrid, Other SMTP) and configure it properly. After that – check the email deliverability by sending a Test Email.

    Thread Starter kparker2213

    (@kparker2213)

    @slaffik the default (none) is using PHP and has worked for 5 months…. the error just started and one form throws an error to user upon sending email.

    will be switching to SMPT but working through an issue and need a fix on the initial setting.

    Plugin Author Slava Abakumov

    (@slaffik)

    Something on the server is not configured properly anymore.
    It was a happy coincidence that Default mail() worked fine, but this can’t be a good solution long term.

    Thread Starter kparker2213

    (@kparker2213)

    @slaffik

    we switched our mail server (through the plugin) to SMTP on dev.setseg.org. the back end error has gone away. However, we have a “lost password” PHP form that stopped working and has the below error. I am looking through the PHP file, and do not see anything obvious. (Our host upgraded PHP around the time it threw errors), however, I am not sure what the file is missing. The email was sending fine when using PHP mail server yet still had an error…. now it does not send the email. Any ideas??

    ERROR: The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…

    Plugin Author Slava Abakumov

    (@slaffik)

    @kparker2213

    Does your dev server have SMTP configured on the server itself? Perhaps, the server is blocking all outgoing emails.

Viewing 5 replies - 1 through 5 (of 5 total)
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